How Many Organizations Do I Need?

Some companies are big—multiple locations, many employees. Some companies are smaller, even a lot smaller. And every size company has different organizational requirements. Fortunately, Crew scales easily to fit your needs.

As in so many situations, it all comes down to people and how they interact with each other. Do some of your employees work at different locations? At different times? Have jobs that never cross paths? Or, do all your employees work and communicate with each other on a regular basis?

All these Organizations would work better as Groups within a single Organization: Jenny’s Bistro 


Do you need to set up one Organization or several Organizations?

And there’s no right answer. Every company has different needs.

One Organization

Every individual organization should consist of employees who need to communicate with one another regularly. But it’s important to remember that within each Organization you can set up separate Groups for people who have distinct kinds of conversations. In a restaurant, for instance, there might be one Group for Kitchen staff, another for Bartenders, another for Waitstaff. But they all belong to the same Organization. Setting up multiple Groups within an Organization is much simpler than setting up multiple Organizations when you don’t need them. Switching back and forth between Organizations can be time consuming if it’s not necessary.

Multiple Organizations

For some companies, setting up multiple Organizations is absolutely the right move.

A restaurant with multiple locations, for instance, may want to set up a separate Organization for each location, as the waitstaff in Location A probably won’t communicate much with the waitstaff at Location B, and so on.

Here are some common reasons why a company might need multiple Organizations

  • more than one physical location, with employees in each who never see or interact with each other
  • a large company, where most communications happen in distinct subgroups
  • a company with departments that operate on completely different schedules (as each Organization can only post one schedule at a time)

Don’t forget that managers, or anyone else who overlaps with many distinct segments of a business, can belong to multiple Organizations at the same time. This helps them communicate on a company-wide scale, whereas most team members probably don’t need that kind of connection.



Not sure which Organizational set-up is right for you? We’re happy to make recommendations based on the needs of your business. Contact Crew Support through the app for help.

Note For those companies that do benefit from having multiple Organizations, contact Support for information about Crew’s Command Center product. Command Center is designed to help you conduct your business across Organizations in the most efficient way.