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Using Crew
Getting Started
Intro to Crew
Onboard to Crew
Using Crew
Command Center
Communication
Scheduling
Shift coverage
Recognition
Tasks
Files
Groups
Crew University
Admin & Integrations
Billing, employee, and admin management
Compliance & comms controls
Enterprise integrations
App add-ons
Profile & Settings
Manage your account
Change your notifications, settings, & preferences
Security & data
What’s New at Crew
Back to home
Help Center
Using Crew
Getting Started
Intro to Crew
Onboard to Crew
Using Crew
Command Center
Communication
Scheduling
Shift coverage
Recognition
Tasks
Files
Groups
Crew University
Admin & Integrations
Billing, employee, and admin management
Compliance & comms controls
Enterprise integrations
App add-ons
Profile & Settings
Manage your account
Change your notifications, settings, & preferences
Security & data
What’s New at Crew
Using Crew
From your organization to Command Center, learn the ins-and-outs of Crew
Migrate Your Team from Crew to the Square Team App
Command Center
Command Center: Announcements and Chats
Command Center: Conversation History
Command Center: Enterprise Files
Command Center: Enterprise Summary
Command Center: Enterprise Tasks
Command Center: Insights
Command Center: Manage Employees and Organizations
Command Center: Message Acknowledgement
Command Center: Message Alias
Command Center: Message Visibility
Command Center: Permissions
Command Center: Recognition
Command Center: Report a Message
Command Center: Schedules
Command Center: Shared Groups
Command Center: Simplify Multi-Location Communication
Command Center: Team Resources
The Ultimate Command Center Getting Started Guide
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Communication
All About Audio/Video Messaging
All About @mentions
All About Time Zones
Announcements
The Art of the Nudge
Conversation History
Crew Calls
Deleting Messages and Groups
Export Conversations
How to Block a Coworker
How to Message Coworkers
Inline Message Translation
Message Privacy
Message Receipt Details
Muting and Notification
Polls
Quick Tip: Using Profile Pics for Quick Communication
Report a Message
SMS Relay – Solution for Employees Without Compatible Smart Phones
Using One-Tap Reactions for More Efficient Communication
Using Profanity Filter
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Scheduling
Using Crew Schedule
Adding Meetings to Your Calendar
All About Employee Availability
Customizing Schedules on Crew
Desktop Scheduling: Team View
Desktop Scheduling: Agenda View
How to Find Your Schedule
How to Post a Photo Schedule on Crew
How to Print a Schedule From Crew
How to Request Time Off
My Day Today (mobile devices only)
Navigating the Calendar Tab
Off-the-Clock Status
Uploading a PDF Schedule
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Shift coverage
Assign Multiple People to a Shift and Create Recurring Shifts
Using Shift Cover
How to Find a Shift Cover and Pick Up Extra Shifts
Cross Location Shift Coverage
Recognition
Recognition on Crew Enterprise
Gold Star Leaderboard
What Are Gold Stars?
Tasks
How to Use Tasks
Create a Task
Edit a Task
Make a Task Repeat
Require Proof of Completion for Tasks
Set a Task Due Date
What are Subtasks?
Add a Subtask
Edit a Subtask
Reorder Subtasks
Delete a Subtask
What are Task Templates?
Create a Task Template
Edit a Task Template
Remove a Task Template
Using Task Templates
Tracking Daily Practices on Crew—Best Practices
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Files
Crew Basic 6-Month Media Retention
All About Team Files
All About Conversation Files
What are Team File Folders?
Add Team File Folder
Delete Team File Folder
Rename Team File Folder
Move Files Between Folders
Scan Documents to Team Files—iOS devices only
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Groups
How Groups Work
All About Location Groups
Deleting Groups & Messages
How to Create a New Group
Quick Tip: Creating Different Groups for Different Projects
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