Command Center: Announcements and Chats

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It’s easy to stay in touch with all your organizations from the Command Center interface—whether you want to get your message across (with the Announcements feature) or see what others are saying (the Chats feature).

Announcements Page: Getting Your Message Across

Announcements

Make announcements that will be broadcast across your entire company, or to just a portion of your organizations.

  • Manually select particular organizations for a particular announcement, or
  • Use “Org Sets” to group together the organizations that always need the same types of communications
  • Send your message under a company alias
  • Announcements can include images, videos, and PDFs, as well as text
  • Request message confirmation 

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The Command Center Announcements feature

Recent Announcements

The “Recent Announcement” feature makes it easy to tell how the messages you send are getting across. You’ll also be able to see who sent it, to whom, how many people read it, and what percentage of the entire team that represents.

Use the “View Message Details” button to see messages sent within your organizations in their entirety.

View recent announcements in their entirety and track their readership

 

Chats Page: Taking the Pulse of Your Business

View messages from each organization’s public chats to get a feel for the mood and dynamics of any given group. Because this is a read-only feature, you can tap into the environment without spending extra time as a participant.

Note You do have message-deleting capability.

Simply select an organization and choose the group you want. Public groups include

  • Announcements
  • Location groups
  • “Everyone@. . .”

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The Command Center Chats feature

 

 

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