Which plans can use this feature? Enterprise |
Overview
Conversation History allows users to view previous messages when they get added to a chat for better context. Note: Currently, this is available for Shared Group chats only.
Enabling Chat History
To enable this feature for all members in a Shared Group:
- Log into your Command Center account
- Click on Shared Groups in the Enterprise section of the left pane
- Click the three dots next to your desired group's name and tap 'Edit chat history'
- In the pop-up, toggle on 'Enable chat history'
- Click 'Save'
Disabling Chat History
- Log into your Command Center account
- Click on Shared Groups in the Enterprise section of the left pane
- Click the three dots next to your desired group's name and tap 'Edit chat history'
- In the pop-up, toggle off 'Enable chat history'
- Click 'Save'