Command Center: Recognition

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Which plans can use this feature?     Pro, Enterprise

The Enterprise Recognition feature is a great way to oversee motivation across your entire enterprise, and to monitor how your employees are using Gold Stars in the app. The feature is accessible on mobile devices and on the Web, as well as on your desktop. 

From Command Center you can

  • Give Gold Stars
  • Compare how Gold Stars are used between your Organizations
  • Modify Gold Star distribution settings (available to Enterprise Admins)

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Giving Gold Stars

It's simple to give Gold Stars to any team member in your Organizations.

  1. In the Award a Gold Star section, search for the person's name in the "Search" box. Note: Search results are limited to the employees of the Orgs to which you have access.
  2. If the employee is a member of multiple Organizations, you'll be asked to select in which Org the Gold Star should be awarded
  3. Add a reason for the Gold Star, if you choose. (See Custom Gold Stars under "Recognition Settings" below)
  4. Click on "Award"

Comparing Gold Stars Among Organizations

Gold Star engagement across your enterprise is visible at a glance-- just head to the Gold Star Giving by Orgs section. 

  1. First, select the time frame for your comparison (Today, This week, Last week, This month, Last month, This year)
  2. From the Sort field you can then sort the comparison results by Organization name, or by the number of Gold Stars awarded at each Org.

Leaderboard  Hover and click on a specific Organization's bar to see that Org's Gold Star Leaderboard. You can also sort the Leaderboard results by time frame and giver.

  • Time Frame—Choose from "Last Year" through "Today," as in the main Gold Star comparison. There's also a "Custom" option, where you can set the date yourself.
  • Giver—Sort by "Given by anyone" or "Employee Name"

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Recognition Settings

Enterprise Admins can click on the Settings wheel in the upper right of the Recognition screen to access the various ways you can customize Gold Star distribution.

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Recurring Distribution  It's easy to distribute Gold Stars on a recurring basis for employees to award to their coworkers. And you can specify that different groups of employees—from Enterprise Admins to frontline employees—get different allotments of Gold Stars at different intervals.

Click on "Edit" across from the appropriate group to change

  • The number of stars given
  • How frequently they're given
  • On what day they're given

You can also control employees' ability to purchase stars outside of these settings by toggling the "Allow purchasing of Gold Stars" setting.

 

Non-Recurring Distribution  You can also distribute Gold Stars on a "one-off" basis.

  1. Search for the employee to whom a Gold Star/s is to be given
  2. Choose the number of Gold Stars to give
  3. Click "Distribute"

 

Custom Gold Stars  You also have the option to design custom Gold Stars with preset reasons, and to choose whether or not your employees can use them, or if they can compose their own.

  • Toggle on or off the permission for your employees to use your preset Gold Star reasons
  • Toggle on or off permission for your employees to write their own, customized, reasons
  • Click on the "+" button to add custom Gold Stars to your list
  • Customize your Preset list
    • Reorder
    • Rename
    • Change the image