Command Center: Enterprise Files


Which plans can use this feature?     Enterprise

Users of Command Center can upload important files and make them instantly available to their employees on the Crew app.


Uploading Files

Select “Files” from the Command Center menu on the left side of the screen.

  1. Tap “Upload File”
  2. Choose the correct file from the Finder on your desktop
  3. Choose which Organization/s with which to share the file. You can also choose “Select All.”
  4. Click “Share”

You’ll see the successfully uploaded file appear on your screen. From there just click on the file name if you want to open and view it. Beneath the file name you’ll also see how many Organizations you’ve shared it with. 


Customizing Files

The files you upload can be customized by clicking on the three horizontal dots on the right-hand side of the screen. From here you can

  • Change the name of a file
  • Change the selection of Organizations that have access to it
  • Delete a file. If you do so, all the Organizations you’ve shared it with will lose access to it—unless it’s been specifically saved to a user’s device. If you choose to delete a file you’ll need to confirm it.


Enterprise Files Permissions

You can also give additional Enterprise Users the ability to upload and share files, by checking the appropriate box of their Permissions on the Permissions page. (Enterprise Admins do not require specific permissions to use the feature.) You can even specify whether the User can upload and share files only to specific Organizations, or to all of them.

You can give Enterprise Users permission to upload and share files as well


Enterprise Files in the App

Organization-level Admins will see files that have been uploaded from Enterprise Files in the Team Files line item of their Chats tab, and they will appear along with all their other files on the Team Files screen. Enterprise files have a Building icon next to the file name to differentiate them from files uploaded in the app.

Files uploaded in Command Center appear within Team Files on the app next to the Building icon

If an Enterprise Admin has renamed or deleted a file it will be reflected in the Team Files line item.

If an Enterprise Admin has renamed or deleted a file, users can see that

Note Once an Enterprise file has been shared with an Organization, the Admins of that Organization will no longer have the ability to uninstall the Team Files feature from their Org, as to do so would cancel their access to any files that have come from the Enterprise leaders.



Was this article helpful?
0 out of 0 found this helpful