How to Cancel your Subscription

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How to cancel your Pro subscription

Depending on how you purchased Pro, you will need to follow one of the below sets of instructions to downgrade your account. 

If you purchased directly from Crew via the web app

Contact Crew Support by email at help@crewapp.com or through Crew Support in the app, requesting your subscription be cancelled, along with the email address on your account. 

If you purchased through the Google Play Store 

  1. Launch the Google Play Store app.
  2. Tap the 3 horizontal lines at the top left to open the menu.
  3. Tap Subscriptions.
  4. Tap on the app subscription you'd like to cancel.

If you purchased through the Apple App Store 

  1. Launch the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap on the app subscription you'd like to cancel.
  5. Tap Cancel Subscription.

 

How to cancel your Enterprise subscription

Please contact your Crew Account Manager to process your cancellation.

 

Note:  If you no longer need your Crew account, we can delete your profile for you. 

 

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